Of course, what is most desirable for the customer is to receive excellent products that do not require after-service. And equally naturally, that is our objective as well. No matter how well a product is made, however, deterioration and breakdowns, as well as unexpected accidents, cannot be completely avoided over the many years of usage. That is precisely when our responsive, heartfelt after-service offered from the customer’s standpoint comes into play. We are constantly thinking of how to provide first-class after-service. Furthermore, since it is something we provide to our customers, we think of after-service as a product, too.

High responsiveness through parts stock